Answers to common questions about website projects, timelines, payments, content, hosting, revisions, and working with Heiress Designs.
Complete the project inquiry form. After your inquiry is reviewed, Heiress Designs will provide next steps and recommendations.
No. If you are unsure which package fits your business, your inquiry will help determine the best direction.
No. Submitting an inquiry does not require payment. Payment is only requested after your project is reviewed and approved.
Timelines vary based on the package, project scope, content readiness, feedback time, and revision needs.
Yes. Website Refresh & Optimization is available for businesses that already have a website but need updates or improvements.
Yes. The Single-Page Launchpad is designed for businesses, launches, campaigns, or offers that need a focused online presence.
Yes. Clients are responsible for providing business information, service details, photos, logos, and brand assets unless otherwise agreed upon.
Yes. Clients are responsible for purchasing, maintaining, and renewing their own domain name.
Yes. Clients are responsible for choosing and maintaining their own hosting provider. Recommendations can be provided if needed.
No. Heiress Designs prefers that clients invite us as a collaborator whenever possible instead of sharing personal login credentials.
No. Deposits are non-refundable because they reserve your project slot and cover onboarding, planning, and preparation.
The remaining balance is due before website launch, transfer, or delivery of final website assets.
Payment schedules may be available depending on the project scope and agreement.
Yes. Monthly maintenance plans are available after launch to help keep your website updated, secure, and performing well.
Ownership transfers to the client once the final project balance has been paid in full.
Complete the project inquiry form and share your goals, timeline, and website needs.
Begin Your Website Inquiry →